Thank you for choosing fresitaslidz! Please take a moment to read our purchasing policy. We do not offer refunds or exchanges on any of our products. By making a purchase from our store, you acknowledge and agree to our terms and conditions. This includes accepting that all sales are final and that refunds or exchanges are not available. We strive to provide high-quality products and accurate descriptions to help you make informed purchasing decisions. However, due to the nature of our business, we cannot accept returns or offer refunds or exchanges. We appreciate your understanding and cooperation. Your satisfaction is important to us, and we are here to assist you with any questions or concerns you may have prior to making your purchase.

Orders are processed within 24 hours to 7 days from the date of purchase. Please note that processing times may vary depending on order volume and other factors. Once your order has been processed and a tracking number is provided, please allow 7 to 16 business days for your product to arrive. Please be aware that these timeframes are estimates and actual delivery times may vary depending on your location and other conditions. While we strive to deliver your order within the estimated timeframes, please be aware that delays can occur due to factors beyond our control, such as customs processing, carrier delays, or remote shipping locations. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team

We strive to ensure that our customers receive their products in perfect condition and in a timely manner. We take great care in packaging and shipping your order to provide the best possible experience. Any damage that occurs during transit is the responsibility of the shipping carrier. We encourage you to contact the carrier directly if your package arrives damaged. Once the package has been delivered to the provided address, we cannot be held liable for theft or loss. Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. We appreciate your understanding and cooperation.